Is your customer service turning into a sales’ organization? How to create a change in attitude? Do your sales need a lift to a new level?
I have worked as a coach in many customer service organizations and specialized in contact centers. Planning and maintenance of working models, side by side coaching and analyzing phone calls are some of my strengths.
In addition to customer servants, I also coach team leaders, which helps with maintaining quality service. I will make an analysis of current sales and communication and base my plan of coaching on it.
Contact me. I will coach your customer service and team leaders towards success in the fine art of interaction.