Interaction in Working Life
How to create a positive, excited environment? How to influence through non-verbal communication? How to find the right style/manner of communication when faced with a challenging interaction situation at work? How to create a good first impression while meeting a client?
In working life, interaction skills are an essential part of professionalism. There is no such thing as chemistry between people, it is all just interaction. The culture of interaction in a work community has a direct impact on the quality of service, productivity, commitment, and motivation.
With over ten years of experience, I am offering quality interaction training for managers, customer service representatives/customer servants and other staff members.
Contact me. I will map out your needs for training and customize all trainings for the customer in question.